FAQ´s

Got a question?

Here, you’ll find answers to the most common inquiries about our New York Style Cookies, shipping, payment methods, and more. If you don’t find what you’re looking for, feel free to reach out to us."

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Where are you located?

Brown Sugar By Andrea is located in Lawrenceville, GA. We do not have a physical store yet. In our online store you can place your order with shipping or pick up. For pick up we are located in the Lawrenceville.

What are your shipping and pick-up days and times?

We ship to all USA and Puerto Rico. We do not deliver to Lawrenceville, GA. Shipping day: Monday of each week.

Pickup day: Friday
Pickup times: 12-6 p.m.
Lawrenceville, GA.

By placing my order, I understand that the shipment of all weekly menu orders (Saturday through Thursday) will be processed on Friday and will take 3-4 business days to be shipped on Monday by the shipping company.

These days and times may vary if we attend an event, bazaar or popup shop. Check the HOME page for upcoming events.

At this time we do not offer delivery service.

Why can't I order just one cookie?

Our minimum cookie order is 4 units. The elaboration of our products requires a significant investment and time, this way we maximize the efficiency in our business and guarantee the necessary resources for our orders.

To give you the experience of a freshly made product Pickup Day is Baking Day/Shipping Day is Baking Day.

What are the ingredients of your cookies?

All our products are made with high quality ingredients, without preservatives and fresh.

In our products you can find some or all of the following ingredients. They are listed below in no specific order:
Butter, vegetable shortening, brown sugar, refined sugar, eggs, wheat flour, cocoa powder, various spices, chocolate, nuts, essences, leavening powders, dairy, dehydrated fruits, salt.

Do you make vegan or gluten free products?

We do not offer this type of product at this time.